FAQ

How fast are orders processed?

At this time, all of our jewelry is made-to-order. Please allow 3-4 weeks for manufacturing and shipping. As soon as your order is ready, you will receive an email with the shipping information.

Do you ship internationally?

Unfortunately at this time, we only ship in the United States, but we have plans to expand to international shipping in the coming months. Thank you so much for your interest, we hope we can share our jewelry with you soon! Please sign up for our newsletter to find out when international shipping becomes available.

What is your return policy?

We offer free shipping on returns of all unworn jewelry within 30 days of receiving your package. Please fill out the return form and you will receive a shipping label for your item.

Do you take special orders?

At this time, we are not able to accommodate special orders.

Questions? hello@nouvau.com